Frequently Asked Questions

Where is Canyon Crossing Self Storage - Caldwell, Idaho located?
Canyon Crossing Self Storage is located in Caldwell, Idaho at:2704 Owyhee LaneCaldwell, ID 83605.Just a 5-minute drive from the College of Idaho, Canyon Crossing is the ideal location for students needing to house extra belongings or property between terms. Our proximity to downtown and the greater Boise metropolitan area makes us a conveniently located facility for students and non-students alike. Our drive-up access to units makes loading and unloading a breeze!
What are the access hours?
For your convenience, we provide 24/7 access to your unit. No need to call ahead or ask for clearance. Visit your unit at whatever time best suits your busy schedule!
Am I required to store long-term?
At Canyon Crossing, there’s no need to worry about being locked into a long-term storage commitment. We provide flexible month-to-month lease options so that you can store with us for a short or long period. Adjust your lease with us as your need requires.
How do I pay my storage bill?
We offer the option to pay quickly and easily online. Click on the “Pay Online” tab to pay for your unit electronically with a debit or credit card. You can also speak to your facility manager about autopay.
What documentation do I need to rent a unit?
To rent a unit with us, all the documentation you need is a valid form of government-issued ID, such as a driver’s license, passport, or state ID.

What items am I not allowed to store?
For your safety, the security of our units and the integrity of the items within, there are certain items that are not permitted to be stored with us. These banned items include: Perishables, Stolen or Illegal Goods, Plants, Flammable or Hazardous Items, Animals, Combustible Items, Liquids. If you have any questions or if you would like to see if your item is allowed to be stored at Canyon Crossing, please contact a representative at 208-516-2132.

What security features do you offer?
We proudly offer top-of-the line security measures to keep your belongings as safe as possible. Most notably, we offer 24-hour video surveillance, coded gate entry, and perimeter fencing. When you store with us, you can rest easy that your items are in good hands. Still have questions? We’re happy to help. Fill out our contact form or give us a call at 208-516-2132. Ask us today how we can meet your storage needs!